Junior DevOps Engineer

We are GetBlock.io, a leading provider of blockchain node access for projects, companies, and developers worldwide. Our mission is to deliver high-performance, reliable, and secure RPC services, supporting a wide range of blockchain networks and empowering the next generation of crypto applications.

We collaborate with talented individuals and teams who contribute to the development of blockchain infrastructure, innovative products, and effective marketing strategies. If you’re passionate about blockchain technology and eager to shape the future of Web3, we invite you to collaborate with us.

We're hiring Junior DevOps Engineer at Support Team.
You’ll have the opportunity to grow into a full DevOps/SRE role.

Team Overview
The Technical Support team handles user inquiries and ensures that infrastructure and blockchain nodes remain operational and up-to-date. An essential part of the role is taking responsibility and clearly communicating the issue, its resolution, and preventive measures to avoid recurrence. While direct client communication is handled by the customer support team, the Technical Support Engineer works closely with them to address and resolve tickets effectively.

Schedule: to choose from
- 2/2 from 08:00 PM to 08:00 AM CET
- 2/2 from 08:00 AM to 08:00 PM CET

Tech Stack:
Git, GitLab, Linux (Ubuntu/Debian), Docker, Ansible, Python/Node.js, HashiCorp, Grafana, Prometheus, Envoy, Postman/Insomnia, Jira.

Required Qualifications:

- Possesses basic communication skills to articulate, reason, and convey ideas clearly.

- Understands how web applications work and how to interact with them via APIs.

- Can operate Linux via the terminal, connect remotely using SSH, and check CPU, RAM, and ROM status.

- Is proficient in interacting with Linux system processes and logs.

- Has skills in Bash, Python, and JavaScript.

- Has experience with orchestration systems like Nomad or Kubernetes.

- Is familiar with version control systems (GitLab, GitHub).

- Has experience with monitoring systems (Zabbix, Grafana).

Responsibilities:

- Process tickets from the customer support team, which interacts directly with users: diagnose issues, resolve them, or escalate to the DevOps team.

- Manage existing nodes: update node versions, allocate resources, perform resyncs from scratch, and adjust configurations.

- Write configurations for launching new nodes.

- Handle node provisioning and decommissioning for users.

- Monitor service health: check node synchronisation, version currency, server status, etc.

We Offer:

• Fully remote work format, an 8-hour workday.

• Corporate wellbeing programs designed to support your health and productivity.

• Essentials that are worth mentioning: paid time-off, health-related leave, supplementary days off.

• Opportunities for professional development and skill enhancement.

In your cover letter, we kindly ask you to provide information regarding the desired financial compensation, the languages you are proficient in and you telegram username.